Medicines Order Line
From 5th August patients will only be able to order their repeat prescriptions in any of the following ways: -
Via the new Medicines Order Line (MOL) by telephoning on 0115 855 0260 9am-4pm Mon to Fri.
Online (using SystmOnline) or via the NHS App.
For more information, click on to the Prescriptions Tab on the Home page.
Try the new NHS App
If you are a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.
You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.
If you already use Systmonline you can continue to use it. You can use the NHS App as well.
For more information go to www.nhs.uk/nhsapp
Dr Jill Fletcher
After nearly 25 years at Wilson Street Surgery I will be stepping down as a partner on the 30th June 2019.
Although I will still be working in general practice I will be significantly reducing my clinical workload and will be focussing on my roles training and supporting current and future GPs.
It has been a privilege to look after my patients and it is hard to go. However I know you are in good hands with the all the other doctors and staff at Wilson Street.
I would like to thank you for the kindness you have shown to me personally over the years.
BIG CHANGES AT WILSON STREET!
Unfortunately, two of our doctors are moving on to new chapters of their lives – Dr Burton left Wilson Street at the start of September last year, and Dr Nkwam left us at the end of October. Replacing two doctors has not been easy, and we have taken the decision to employ three Advanced Clinical Practitioners, or ACPs for short. In the best spirit of our vision to train new clinicians, our own practice nurse Angela Parker has been in training to start in this new role, and we are also training Faisal Hussain, a prescribing pharmacist, who will be starting to see patients as an ACP in around six months. At the moment, you might see Faisal doing health checks for some chronic problems. We have also taken on experienced ACP Kelly Elliott. The ACPs are trained to see and treat minor ailments, freeing up GP appointments
BUT WHAT DOES THIS MEAN FOR ME?
From the 1st October you will hear a new message when you call for an appointment, informing you that our reception staff will ask you to briefly describe your problem. This aides us in booking you with the most appropriate member of staff. A comprehensive list of the problems that the ACPs can help with is below:
- Allergies (e.g. hay fever/ allergic reactions)
- Asthma, COPD
- Back, leg and joint pains
- Breast problems
- Coughs & colds, chest infections
- Cystitis or urinary tract (water) infections
- Eye problems such as conjunctivitis
- Earache and ear infections
- Contraception, including Emergency contraception
- Indigestion or acid reflux
- Low mood, anxiety problems
- Men’s Health
- Minor Injuries, including wounds, burns and scalds
- Skin problems such as rashes, eczema, psoriasis, ulcers, and insect bites
- Sore throats
- Tiredness, fatigue
- Vaginal discharge and sexual health
- Vomiting & Diarrhoea
Because of their level of training, the ACPs are unable to treat pregnant women, Kelly cannot see children under 1, and at present Angela cannot see children under 14.
The ACPs will also be available to treat emergency problems.
The bottom line is that we will be offering more appointments and a more efficient service for everyone!
A NEW GP AS WELL?!
In addition to the changes above, we have also employed a new GP, Dr Tia Gandhi. Dr Gandhi joined us on 8 October.
Dates For Your Diary
The Surgery will be CLOSED from 12noon for staff Training on the following dates:-
Wednesday 17 July 2019
Wednesday 18 September 2019
Wednesday 20 November 2019
Wednesday 15 January 2020
Wednesday 15 March 2020.