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Noticeboard

NHS Cyber Attack

Notice to patients Sunday 14 May via RCGP 

Last Friday 12 May, the NHS along with many other organisations experienced a cyber attack which may be affecting our computer systems.

There are no reports of any patient information being compromised but the Practice is taking the threat very seriously and we may need to suspend our IT systems as a precautionary measure over the coming days.

This may cause delays such as making appointments and printing prescriptions.

We are grateful for your patience and understanding as we try to ensure safe care for everyone. 

Surgery Closure Dates for 2017

Please note that the surgery will be closed on the following dates to allow for staff training:-

Wednesday 8 February 2017 from 1.30pm until 6.30pm

Wednesday 5 April 2017 from 1.30pm until 6.30pm

Wednesday 5 July 2017 from 1.30pm until 6.30pm

Wednesday 8 November 2017 from 1.30pm until 6.30pm

If you think you need to see a doctor or want advice during these times, you should telephone Derbyshire Health United  on 111.

 

Violence Statement & Staff Protection 

Symbol Error 3A zero tolerance policy towards violent, threatening and abusive behaviour is now in place throughout the National Health Service. The doctors, nurses and staff in this practice have the right to do their work in an environment free from violent, threatening or abusive behaviour and everything will be done to protect that right.

At no time will any violent, threatening or abusive behaviour be tolerated in this practice. If you do not respect the rights of our doctors, nurses and staff, we may choose to inform the Police and make arrangements for you to be removed from our medical list.

The practice considers aggressive behaviour to be any personal, abusive and/or aggressive comments, cursing and/or swearing, physical contact and/or aggressive gestures. The practice will request the removal of any patient from the practice list who is aggressive or abusive towards a doctor, member of staff, other patient, or who damages property. 

All instances of actual physical abuse on any doctor or member of staff, by a patient or their relatives will be reported to the police as an assault.

 
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